![]() I always recommend doing a hard reset because it will return the headset to the factory settings. There are two types of reset the first one is soft reset and hard reset. Software malfunction is common, and when the firmware happens, you have to reset it. So, to the next step, let’s see what happens if there is some internal conflict. This “resetting” method for the headphones will work most of the time, as it has for me, although there might be other causes why your Turtle Beach Headset is not working. In fact, troubleshooting should probably be your first try to fix the microphone since it will show you if a driver is outdated/missing. TroubleshootingĪgain, if you have your headphones connected to a PC/Computer, you can try troubleshooting the device from the right-bottom icon that shows that the headset is connected. So, whether your driver is outdated or missing, your microphone will not work without the proper driver installed and updated. You probably know this, but Windows drivers for Lenovo laptops should be directly downloaded and installed from the Lenovo official site. I had a similar driver issue when I tried connecting Turtle Beach headphones to my Lenovo laptop. If there is an update, don’t hesitate to do it.ĭepending on where you use your headset, a laptop, a pc, or a game console, you might be missing an audio driver. Go to the sound settings and check the volume and any updates related to the audio driver.Disable and enable by using the right click.Find the headset’s icon in the taskbar and then right-click and press “Sound.”.Enable Turtle Beach Headset’s microphone and leave it on a recording.It’s an issue that is pretty common amongst Turtle Beach users, and the fix is super easy as well (if you follow the steps correctly). This happens due to an outdated driver, incorrect microphone setting, or troubleshooting in the hardware. There’s no room for panic in case the microphone is the issue. ![]() Let’s have a look at those possible issues. There are a few reasons why your headset might not work properly. Consider this a common issue of modern technology. Not that the brand isn’t qualitative, but sometimes headsets have a tendency to fail or malfunction. Turtle Beach has built a good reputation in gaming over the past years. Why is my Turtle Beach Headset Mic Not working? Why Doesn’t My Turtle Beach Headset Charge or Turn on?.Why doesn’t Turtle Beach Headset Work on Xbox?.How to Hard Reset the Turtle Beach Headset?.Why is my Turtle Beach Headset Mic Not working?.
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